Everything You Need for AI Support
Powerful features designed to automate customer support while maintaining accuracy and trust.
RAG-Powered Answers
Retrieval-Augmented Generation ensures every answer is grounded in your actual data. No hallucinations, no guessing.
Multi-Format Ingestion
Upload PDF, Word, Excel, PowerPoint, JSON, XML, CSV, and plain text. Our processor extracts and understands all content.
Semantic Search
Goes beyond keyword matching. Understands the meaning of questions and finds the most relevant context using vector embeddings.
Source Citations
Every answer includes references to the source documents and specific content used, so users can verify the information.
Streaming Responses
Real-time token streaming via Server-Sent Events (SSE). Users see the answer being generated word by word, just like ChatGPT.
Multi-Tenant Isolation
Each customer gets a completely isolated knowledge base. Data is never mixed between tenants. Enterprise-grade security.
Works With Your Tools
Connect LiveSupport365 to your existing workflow with our REST API and pre-built integrations.
Slack
MS Teams
Technology Stack
Enterprise-Grade Security
API Key Auth
Secure API keys with SHA-256 hashing
JWT Tokens
Time-limited tokens for admin access
Rate Limiting
Per-tenant rate limits to prevent abuse
Data Isolation
Complete tenant separation at DB level